Join Our Team

Join Our Team

Join Our Team

Shapedex is expanding to keep up with the growing demand for its services. We are looking for motivated, ambitious, self-starters who can be depended on with assigned projects and customer service. We offer a solid benefit package with competitive pay and will provide with world-class training.

If you want to be part of a diverse team and work alongside a talented group, this is your opportunity. Start your application today! Shapedex is an equal opportunity employer. Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Sales representative

Sales representative

The ideal Sales Representative at Shapedex should have a background in sales and marketing. They should be able to quickly align themselves with Shapedex's core values of which customer satisfaction is paramount.

Shapedex is an equal opportunity employer and respectful towards all personnel practices without regard to color, race, religion, sex, age, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.

Location: Los Angeles, CA 90010
Type: Full Time

Benefits:

  • Paid time off (sick and vacation)
  • Health insurance including dental coverage
  • Eligible to participate in our 401k plan
  • Telecommuting okay
  • Casual business dress code
  • Flexible work hours

Responsibilities:

  • Commitment to the core values and goals of the company
  • Critical thinking and problem solving skills
  • A desire to excel in the position and achieve personal bests
  • Team oriented mentality and ability to collaborate with others
  • Actively participate in all training and continuing education programs, effectively utilize all tools and resources available
  • Consistently act in a manner that optimizes efficiency and productivity as an individual and as part of a group
  • Optimize AI data to devise and implement KPI measures and convert the resulting metrics into measurable sales goals and results

Qualifications required:

  • 2+ or more years experience as an integral member of sales team
  • Prefer experience with SaaS methodology
  • Ability to adapt to new software programs and platforms with the end goal of becoming a proficient user on Shapedex’s dashboard
  • Conscientious work ethic with an emphasis on personal accountability
  • Exemplary communication skills particularly telephone skills and face-to-face interactions
HR generalist

HR generalist

Human Resources Generalist is a good stepping stone if you’re eyeing a career in HR. Shapedex provides plenty of growth opportunities to garner a variety of experience and skills in this role. HR Generalist helps create, implement, and maintain HR policies, procedures, and related forms. You will also provide support to department managers, supervisors and employees regarding personnel issues and maintain personnel records as appropriate and in accordance with both internal and external guidelines and regulations.

Shapedex is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, national origin, disability, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.

Location: Los Angeles, CA 90010
Type: Full Time

Benefits:

  • Paid time off (sick and vacation)
  • Health insurance including dental coverage
  • Eligible to participate in our 401k plan
  • Telecommuting okay
  • Participation in training classes and continuing education programs

Responsibilities:

  • Participate in employee recruiting events
  • Cultivate positive and mutually beneficial relationships with presence with the online fulfillment personnel
  • Source and evaluate potential candidates for open positions within the company
  • Schedule and conduct position appropriate interviews
  • Create, define and maintain new hire processes that should include new hire documents, E-verify, and H1B visa documents, and other related materials
  • Create, define and maintain an employee exit management process that must include related documents
  • Create and define employee training programs as well as a method for tracking employee participation and any related performance results
  • Maintain employee attendance records and manage all employee disciplinary write-ups initiated by management staff
  • Serve in a mediator capacity with regards to resolution efforts of employee issues including floor walks, meetings, and investigations
  • Collect measurable data as it relates to performance management. Reporting is expected to be performed weekly, monthly and quarterly
  • Work with managers and directors on a yearly employee retention program

Qualifications required:

  • BA in Human Resources or related field
  • Working knowledge and practical application of standard HR practices and applicable employment laws
  • Ability to understand and extrapolate data
  • Maintain privacy and confidentiality of both personnel and company adhering to company privacy and security policies
  • Work effectively in a fast-paced and varied environment with the ability to work with staff at all levels including senior management
  • Public speaking skills (for HR presentations and training)
  • Exemplary communication skills
  • Empathetic and caring demeanor
Software engineer

Software engineer

Software Engineer at Shapedex is responsible for design, development and maintenance of unique operations, marketing and sales software which will serve our business clients from all over the world. Understanding of data model, C#/.Net, Java, Python, and Machine Learning/Artificial Intelligence is highly preferred for this incumbent.

Shapedex is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.

Location: Los Angeles, CA 90010
Type: Full Time

Benefits:

  • Paid time off (sick and vacation)
  • Health insurance including dental coverage
  • Eligible to participate in our 401k plan
  • Telecommuting okay
  • Participation in training classes and continuing education programs

Responsibilities:

  • Design and develop relevant web-based applications with a preferred emphasis on SaaS
  • Design and develop Microsoft SQL and MySQL Database applications
  • Collaborate with other members of the team to achieve collective goals using agile software development approaches

Qualifications required:

  • Commit to completion of tasks and a dedication to identified goals
  • 3+ years of experience in the field of software development
  • BS in Computer Science or other related field
  • Cloud-hosted platforms (ex. AWS, Azure)
  • Object-oriented designing, programming and multi-threading
  • Javascript, JSON, Vue.JS
  • HTML, IIS, CSS
  • C#, ASP.NET, NET4, MVC
  • REST and web services
Supply Handler

Supply Handler

In this incumbent, you will assist small to medium online businesses/retailers by fulfilling outgoing orders. Attention to detail and accuracy are both paramount for anyone working in this role.

Shapedex is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.

Location: Remote (No relocation required)
Type: Full Time

Benefits:

  • Paid vacation and sick time
  • Company sponsored medical and dental insurance
  • 401(K) retirement plan with company matching
  • Ongoing training and education

Responsibilities:

  • Receive incoming shipments on behalf of customers
  • Fulfill each assignment per exact instruction provided by clients
  • Fulfill orders promptly and without delay; be respectful of deadlines
  • Feel empowered to propose process improvement and workflow enhancements
  • Possess impeccable communication skills and able to communicate clearly and concisely in both written and verbal communication
  • Help meet all service-level goals and maintain proficiency and appropriate certification when applicable

REQUIRED SKILLS:

  • Self-starter, capable of working with minimal supervision
  • Accuracy and Attention to detail
  • Motivated and ambitious
  • Takes initiatives and speaks up when potential scope for improvement is identified
  • Basic computer skills
  • Capable of working in a fast-paced environment
  • A knack for providing excellent customer service
  • Safeguard sensitive information and privacy of customers and all parties involved
Data scientist

Data scientist

Our ideal Data Scientist will have experience with both Artificial Intelligence and Big Data analysis. Our ideal candidate would want to utilize their current knowledge and skills while seeking to improve and expand. This incumbent will be working with our in-house neural net AI and interpret large amounts of data into meaningful reports that will help with business analytics and other decision support system tools.

Shapedex is an equal opportunity employer and carries out all personnel practices without regard to color, race, religion, age, sex, disability, national origin, sexual orientation, gender identity, veteran or marital status, genetics, or any other category protected under applicable law.

Location: Los Angeles, CA 90010
Type: Full Time

Benefits:

  • Paid time off (sick and vacation)
  • Health insurance including dental coverage
  • Eligible to participate in our 401k plan
  • Telecommuting
  • Casual business dress code
  • Flexible work hours

Responsibilities:

  • Work in collaboration with your team creating and analyzing neural learning infrastructure to be used in decision-making processes
  • Create and implement viable solutions for operational issues for inventory and transit routes
  • Develop models derived from customer and internal data
  • Test developed models and related hypotheses
  • Work in collaboration with developers on database model projects and calculate the best method of implementing algorithms

Qualifications required:

  • Master's Degree in Operations Research, Statistics, Computer Science, or other related field
  • Extensive knowledge of Python, Java, R, C#, Azure, Scala, and cloud-hosted environments (AWL, Google Cloud)
  • Aptitude for statistical analysis combined with a solid knowledge of time series, spatial, and financial forecasting models
  • Experience in forecasting, Machine Learning, decision tree, Random Forest and Bayesian inference
  • Management experience in a supply chain, logistics operation, or eCommerce operation
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Did you know?

Did you know?

We have expanded all on organic growth without spending on traditional sales, marketing, and advertisement. We credit our growth on words of mouths and referrals from our customers. In our attempt to giving back, we are rewarding those who refer us to new businesses. Learn more about our referral program here.

Customer Service

Shapedex takes great pride in the after-sales service, customer support and customer satisfaction. If you have a question or need help with an order, feel free to reach out to us. Our customer service team works round the clock to ensure your business and your customers are well taken care of. We can be reached via phone, email, online chat or our internal ticket system (you need to be a customer with an active subscription to be able to use the internal ticket system).

You can contact us by phone, email, or create a support ticket.

* Please note that the support ticket option is only available to customers who have active accounts with us.